Welcome to the Help Center

Pharmacy Profiles is the first trusted and verified repository of the nation’s pharmacist providers. It enables pharmacists to manage their professional information all in one place. It is also a single source for pharmacist employers, payers, and other organizations to verify information about pharmacists so they can determine their qualifications and eligibility to provide patient care services.

Pharmacy Profiles is committed to protecting the information of all pharmacists who have a Profile with us. The security of information in Pharmacy Profiles is our highest priority. Data in all stages of storage and transfer in the Pharmacy Profiles architecture is secured using healthcare industry-standard encryption. Our security features include:

• Pharmacy Profiles data is encrypted both in transit and at rest
• Pharmacy Profiles data access is highly restricted and accessible only by authorized users
• Pharmacy Profiles tracks and logs user access and change history for auditing and analysis

Pharmacy Profiles collects information about your usage of the Profiles service as a part of our continuous effort to improve features and the overall user experience.   The usage information that is collected may include your activity in the Profiles service and information about your device (e.g., its IP address, web browser and operating system, device model and manufacturer). Please review our Privacy Policy for more details.

Pharmacy Profiles provides services to industry stakeholders to enable them to access up-to-date, verified information on the nation’s pharmacists. This information is vital to the continuing evolution of the pharmacy profession.  It will enable pharmacists to expand their role in providing an array of patient care services, participate more fully in provider networks and achieve recognition as qualified providers in diverse practice settings.

Your information will only be provided based on our User Agreement and strict data usage guidelines.

We will be adding additional services for pharmacists to enable you to output your professional information and facilitate your continuing professional development. We also envision fostering a professional community among pharmacists.

Our vision is to create a repository of third-party verified information about the nation’s pharmacists. To verify this information, we go to the sources of the information, such as the American Pharmacists Association, National Association of Boards of Pharmacy (NABP), Accreditation Council for Pharmacy Education (ACPE), National Council for Prescription Drug Programs, (NCPDP), Board of Pharmacy Specialties (BPS), and many others.

We currently verify information on licensure, selected advanced credentials, CPE, NPI status and more. Throughout your Profile, you will see the status of the information as:

• Self-attested: the pharmacist has self-attested
• Verified: The information has been verified by the source organization.

This table describes the verification sources in detail:

To claim your Profile, click here, enter your email address and a password. You will then be asked for a few pieces of information so we can match you with your Profile. Once you have confirmed that we have the correct information and accept the User Agreement, you will have officially claimed your Profile. Then, it’s time to review and update your information. In each section, you will see the information we know about you already filled in. Please review and update each section.

To update your Profile, login using your email address and password. From your Profile summary page, you can click on any section to update the information.

For all Profile information except license and CPE, you can login to your Profile to update the information. From your Profile summary page, click the edit link for the section that you wish to update.

If your license information needs to be corrected, please contact the appropriate State Board of Pharmacy. Please note that there may be a lag in the display of license changes.

Sanction information is provided by the State Boards of Pharmacy and National Association of Boards of Pharmacy (NABP). If your license is displayed as “sanctioned” but this is not correct, please contact the appropriate State Board of Pharmacy or NABP.

Continuing Pharmacy Education (CPE) information is provided by CPE Monitor®. The list only includes activities reported to CPE Monitor® by the Accreditation Council for Pharmacy Education (ACPE). Please follow the policies of CPE Monitor® if you have any questions about your CPE information. Please note that there may be a lag in the display of CPE information of 60-90 days after you completed the activity.

Advanced credentials are certifications, certificate training programs and other advanced training programs that pharmacists take to gain skills and become qualified in specific areas of practice or management.

To ensure we maintain the highest quality, we research each advanced credential listed on Pharmacy Profiles. We want to be sure all the advanced credentials we list are valid and related to the pharmacy profession.

Once you are logged in, you can view and search the full list of advanced credentials.

Let us know about it by submitting an Advanced Credential Request Form. To find the form, log in and look in the Advanced Credential section.

We appreciate your assistance in helping us identify advanced credentials for pharmacy professionals.

Pharmacy license information is a combination of data from National Association of Boards of Pharmacy (NABP) and the state boards of pharmacy. While we strive to have the latest information, there may be a lag depending how frequently the state updates the information with NABP.

If your license information needs to be updated, please contact the appropriate State Board of Pharmacy.

To change your email address or password, please login to your Profile and click the Account link at the top of the page. Complete the change form and click the save button.

Yes. Pharmacists may store and manage their professional information in their Profile for no cost.

We’re here to help!  If you don’t see the response to your question in our Frequently Asked Questions, please don’t hesitate to email us or call us at 833-483-0837.

Absolutely! Pharmacy Profiles developed our Credentials Verification Service for industry stakeholders such as pharmacist employers and payers. Contact us for more information and a demo.

Continuing Pharmacy Education (CPE) information is provided by CPE Monitor®. The list only includes activities reported to CPE Monitor® by the Accreditation Council for Pharmacy Education (ACPE). Please follow the policies of CPE Monitor® if you have any questions about your CPE information. Please note that there may be a lag in the display of CPE information of 60-90 days after you completed the activity.

Certain state boards of pharmacy offer a separate license classification of pharmacists often known as Advanced Practice Pharmacist or a similar name. While the name and details vary state-to-state, this advanced practice license generally requires the pharmacist to meet additional training requirements and entitles them to provide certain professional services they might not otherwise be authorized to provide.  See below for states that offer this special type of license:

• California: Advanced Practice Pharmacist
• North Carolina: Clinical Pharmacist Practitioner

We are currently conducting a pilot in California, so Pharmacy Profiles is ONLY AVAILABLE TO PHARMACISTS WITH A CALIFORNIA LICENSE at this time.

Do you have a California Pharmacist License and it wasn’t found when you set up your account? Please contact us with the details and we will research it.

If you don’t have a California Pharmacist License, we will alert you when you can return to Pharmacy Profiles to claim your Profile.

Do you bill for goods or services ordered, referred or prescribed by another provider? If so, you must meet the Ordering, Referring and Prescribing (ORP) requirements or your claims will be denied. Learn more about ORP in California at the ORP website.

Estimated time to create a basic Pharmacist Profile is approximately 5 minutes. If you wish to build a more complete Profile, it may take a little longer.

To make it easier for you, your Pharmacist Profile includes information we know about you already filled in. Please review and update each section. The time will vary depending on how much information you have to review and add. A pharmacist with a 20-year career may take longer than a new practitioner.

The system will save your information as you go. If you need to stop, you can exit and come back to complete the rest later.

Your Pharmacist Profile is YOUR tool to track your professional information. You can complete as much or as little of your Profile as you wish. To make it easier for you, your Pharmacist Profile includes information we know about you already filled in.

To complete a basic Profile, you’ll need:

• NABP eProfile ID
• last four digits of your Social Security Number
• birth day/month
• pharmacist license number(s) and expiration date(s) (you will be asked to confirm the license information we have for you)

If you wish to create a more complete Profile, check out our handy guide.

Remember, the system will save your information as you go. If you need to stop, you can exit and come back to complete the rest later.